Employment opportunities

Thank you for your interest in employment at Unbound. Our staff members are co-creators of a dynamic, international sponsorship organization that has been serving children, youth and the aging in developing countries since 1981. If you have a heart for working with families living in poverty, and the experience and skills for any job opening below, we encourage you to apply.

Bilingual Sponsor Services Phone Liaison

Unbound is seeking a bilingual phone liaison for our Sponsor Services department. This position represents Unbound by phone (inbound and outbound), email, mail, and instant messaging. It addresses the concerns and interests of sponsors and donors and nurtures the sponsor experience with Unbound. This position must provide excellent customer service. It serves sponsors and/or donors in both English and Spanish.

Incumbent must have 3+ years of customer service experience, excellent customer service skills and experience with proven results. Incumbent must possess the ability to listen to clients and resolve concerns while maintaining composure and professionalism, excellent organizational skills, and excellent writing skills. The position requires the ability to multitask (talk on the phone and type on the computer at the same time), work on a team and be a team player while working independently, understand and follow through on instructions, type 45 to 50 wpm and have strong computer skills in a Windows environment. Fluency in English and Spanish required as position requires excellent written and verbal communication skills in both languages.

Qualifications: High school diploma or general education degree (GED) required, 3+ years related experience and/or training, or equivalent combination of education and experience.

Preferred qualifications: College degree preferred.

Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.

Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].

Outreach Call Representative

Unbound is seeking an outbound call representative to work in our Outreach department. This person will be responsible for calling parishes within the national Catholic community to schedule a weekend for a priest to promote Unbound to the congregation. This communication is predominantly completed via the telephone, but will also utilize email and U.S. mail.

The call representative must be credible and comfortable in speaking and representing Unbound by telephone, specifically in outbound cold calling and inbound customer relations.

This person must be energetic and persuasive, with an entrepreneurial spirit, willing to work in a team environment and motivated by the desire to serve those living in poverty.

The candidate should have a basic familiarity with the structure of the Catholic Church and the ability to work comfortably within Catholic culture. The candidate should also have strong sales, relationship building and administrative skills.

The candidate should possess the following:

• 3+ years sales experience with proven track record of successful results
• The ability to deal with rejection and remain positive
• Excellent organizational skills
• Excellent written and verbal communication skills
• Ability to multitask
• Ability to work on a team and be a team player while having to work independently and be self-motivated
• Ability to understand and follow through on instructions
• Ability to accept and implement performance feedback
• Strong computer skills in a Windows environment: Microsoft Office 365 and database experience required (Excel and PowerPoint a plus).

Qualifications: High school diploma or general education degree (GED) required; three+ years related experience and/or training; or equivalent combination of education and experience.

Preferred qualifications: Associates or bachelor’s degree; bilingual in English and Spanish a plus.

Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.

Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].

Web Designer/Front-end Developer

Unbound is seeking a Web Designer/Front-end Developer to work on the Marketing Communications team of our Outreach Department. This individual should have a heart for serving families living in poverty.

The Web Designer/Front-end Developer’s primary responsibility is to assist the Web Director in conceptualizing, developing and implementing design elements for Unbound websites, with special focus on enhancing user experience and supporting organizational goals. This individual is responsible for designing and producing necessary assets for Unbound websites with a focus on implementing industry best practices and emerging technologies. The Web Designer/Front-end developer will play an important role in recommending, developing and implementing interactive media, and ensuring the effectiveness, quality and consistency of the organization’s presence on the World Wide Web.

• Should have a solid portfolio of design work.
• Thorough knowledge of visual design principals; graphic design, layout, typography, color and branding.
• Advanced knowledge of HTML, web technologies, web design and graphics.
• Knowledge of UI design and usability.
• Familiar with cross-platform issues, graphic file formats for web and image optimization.
• Must be familiar with web standards and cross-browser development.
• Creative thinker with an eye for detail.
• Strong organizational and multi-tasking skills and ability to meet timelines.
• Experience with content management systems.
• Detail-oriented and the ability to think strategically.
• Strong interpersonal and collaboration skills with the ability to take direction, work well independently or in a team environment. Ability to work well with a team of back-end developers.
• Moderate to advanced computer skills: Microsoft Excel, Word and Outlook, and Adobe Photoshop, Dreamweaver, InDesign and Illustrator.
• Must possess excellent written and verbal communication skills with ability to communicate about technical matters in layman’s terms as well as clearly articulate thoughts, vision and direction.

Preferred Qualifications: Experience with Sitecore, jQuery and JavaScript knowledge is a plus. Bilingual in English/Spanish preferred.

Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.

Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].