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Employment opportunities

Thank you for your interest in employment at Unbound. Our staff members are co-creators of a dynamic, international sponsorship organization that has been serving children, youth and the aging in developing countries since 1981. If you have a heart for working with families living in poverty, and the experience and skills for any job opening below, we encourage you to apply.

Bilingual Sponsor Services Phone Liaison

Unbound is seeking a bilingual phone liaison for our Sponsor Services department. This position represents Unbound by phone (inbound and outbound), email, mail, and instant messaging. It addresses the concerns and interests of sponsors and donors and nurtures the sponsor experience with Unbound. This position must provide excellent customer service. It serves sponsors and/or donors in both English and Spanish.

Incumbent must have 3+ years of customer service experience, excellent customer service skills and experience with proven results. Incumbent must possess the ability to listen to clients and resolve concerns while maintaining composure and professionalism, excellent organizational skills, and excellent writing skills. The position requires the ability to multitask (talk on the phone and type on the computer at the same time), work on a team and be a team player while working independently, understand and follow through on instructions, type 45 to 50 wpm and have strong computer skills in a Windows environment. Fluency in English and Spanish required as position requires excellent written and verbal communication skills in both languages.

Qualifications: High school diploma or general education degree (GED) required, 3+ years related experience and/or training, or equivalent combination of education and experience.

Preferred qualifications: College degree preferred.

Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.

Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].

Marketing and Communications Director

Reporting to the Director of Outreach, the Marketing and Communications Director is responsible for leading the development and execution of a comprehensive marketing and communications strategy that supports Unbound’s strategic objectives.

The director creates and manages an integrated marketing practice focused on acquisition and retention, while leading the execution of a consistent message and voice for the Unbound brand. Working to illustrate Unbound’s mission and vision, this person leads the teams that shepherd the organization's voice and visual brand, and has an integral role in the development, implementation and monitoring of a comprehensive marketing and communications plan.

Key to this position is the ability to understand the business needs of the organization and department, as well as interdepartmental processes and activities in order to guide the successful implementation and monitoring of initiatives. Providing leadership and marketing/communications expertise, this individual performs many functions, including developing and motivating staff, project management, process improvement, problem solving, implementation, training and facilitation. The ability to articulate and carry out a vision for authentic, accurate, ethical, compelling and effective storytelling is essential.

Qualifications:

  • Highly skilled leader with at least five years progressively responsible and challenging external and internal communications management experience, including digital marketing expertise and implementation of communications to facilitate organizational growth.
  • Proven success executing campaigns/program plans that are connected to a broader marketing strategy. Experience taking a concept to the go-to-market implementation with a primary focus on digital supported by some print publications.
  • Digital marketing experience with strong expertise in paid search, landing page development, marketing automation (e-mail), demand generation/lead cultivation, closed loop campaign measurement and CPA/LTV/ROI metrics.
  • Energetic, self-starting and creative thinker with proven leadership skills. Excellent interpersonal skills; ability to work cooperatively and strategically with all levels of professional, technical and administrative staff within a collegial and collaborative environment.
  • Excellent influencing, networking and relationship-building skills.
  • Excellent writing and editing skills.
  • In-depth knowledge of current communications technology and media, especially web-based communications. Knowledge of website management and use of computer-based technology to extend the reach and impact of strategic communications.
  • Bachelor’s degree (B.A.) from college or university, preferably in communications, marketing or public relations, and/or minimum of five years related experience and/or training, or equivalent combination of education and experience. Master’s degree preferred.

Preferred qualifications:

  • Experience in the nonprofit sector.
  • International communications experience with a particular understanding of cultural differences.
  • Bilingual (Spanish/English)

Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.

Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].

Regional Accountant – International Programs

Unbound is seeking a regional accountant for our International Programs department. The primary responsibility of this position is to provide financial training, monitoring, financial analysis and support to project staff. This position is responsible for ensuring project compliance with Unbound financial policies and the implementation of audit recommendations and serves a lead role in training and support to Unbound project accountants in the implementation of fund accounting software.

Key Responsibilities

  • support project accountants in the implementation of Unbound financial policies, financial documentation and recordkeeping, and financial reporting of Unbound sponsorship program operations through the use of fund accounting software,
  • help ensure that projects are presenting an accurate footprint of the financial condition and activities of the project,
  • monitor projects’ compliance with Unbound financial policies,
  • support improved financial operations in the projects, and
  • support decision-making and risk management at Unbound-Kansas.

This position is based in Kansas City, Kan., and will require periodic travel overseas. Unbound will not sponsor applicants for work visas.

Qualifications: Bachelor’s degree from a four-year college or university in accounting/finance, or equivalent related experience and/or training, or equivalent combination of education and experience.

  • Significant experience using fund accounting software
  • Ability and willingness to train project accountants on new systems, processes and policies
  • In-depth understanding and buy-in of Unbound mission, values and principles, and concepts of sustainable structures in Unbound sponsorship programs
  • Strong computer skills: Microsoft Excel (pivot tables, vlookup and other functions), Microsoft Access (creating and modifying tables, queries and reports), software applications
  • Experience with financial analysis
  • Excellent written and oral communication skills
  • Strong organizational and interpersonal skills
  • Good problem solving and analytical skills
  • Strong initiative; ability to work with minimal supervision
  • Professional attitude and work habits
  • Strong listening skills; willingness to learn and to teach others
  • Desire to work in service of the poor

Preferred Qualifications: Experience with audit planning and reporting a plus. Management or supervision of accountants and/or auditors a plus. Presentation skills a plus. Fluency in one of the following languages a plus: Spanish, Tagalog, Hindi, Tamil, French or Swahili. Overseas experience and working with other cultures preferred. Experience with accounting and/or financial practices in India is also preferred.

Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.

Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].

Support Services Specialist

Unbound is seeking a support services specialist to work in our Child Services department. The support services specialist is an integral, active team member of the department. The candidate should demonstrate a desire to serve families living in poverty. This role embraces the purpose of the organization by working collaboratively with team members and all co-workers at Unbound.

The support services specialist works to provide support to a variety of individuals, teams and functions within the department. Under the direction of the Child Services managers, the main focus of support is entering data from records, reviewing records and photo printing. The role of the support services specialist is to expand overall expertise for Child Services in these areas and offer regular support to co-workers in order to accomplish the work of Unbound in a supportive, harmonious team environment.

Qualifications: Associate degree or equivalent from a two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.

  • A belief in Unbound's mission, values and principles
  • Strong organizational and interpersonal skills
  • Strong writing and editing skills
  • Professional attitude and work habits
  • Ability to handle multiple tasks and meet deadlines
  • Ability to work independently and on a team
  • General office experience
  • Strong computer skills: word processing, data entry, spreadsheets and ability to quickly acquire knowledge of Unbound's sponsorship computer system
  • Ability to type a minimum of 40 wpm
  • Desire to work in service of those living in poverty around the world

Preferred qualifications: College degree preferred.

Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.

Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].