Employment opportunities
Thank you for your interest in employment at Unbound. Our staff members are co-creators of a dynamic, international sponsorship organization that has been serving children, youth and the aging in developing countries since 1981. If you have a heart for working with families living in poverty, and the experience and skills for any job opening below, we encourage you to apply.
Media Relations & Development Coordinator
The media relations & development coordinator works to connect new and existing audiences with Unbound’s innovative approach to challenging global poverty. Within a collaborative team environment, the coordinator assists the market development director in building relationships with prospective Unbound supporters, members of the media, and community organizations.
This position requires a positive and engaging collaborative spirit, sharp communication skills, a methodical attention to detail, and excellent follow-through.
This position is based in our Kansas City headquarters. Unbound will not sponsor applicants for work visas.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Four-year degree in marketing, communications, journalism preferred or equivalent experience
- 3-5 years of relevant professional experience
- High energy, positive, “can-do” attitude
- Proactive, highly organized and can manage multiple projects and priorities
- Excellent communication (oral and written), customer service and organizational skills
- Effective problem solver with excellent organizational and analytical skills
- Excellent influencing, networking and relationship-building skills
- Ability to plan and effectively execute special events
- Knowledge of current communications technology and media, especially social media and web-based communications, as they relate to public relations
- Experience in and empathy toward the nonprofit sector
- Must demonstrate flexibility, common sense, and good judgment
- Ability to utilize Associated Press style in writing and copyediting
- Availability for occasional domestic and international travel
- Enthusiastic attitude and flexibility to adapt and quickly pivot based on organization needs
Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.
Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].
Sponsor Experience Product Development Specialist
The Product Development Specialist is responsible for leading the strategic innovation and refinement of the most valued feature in a sponsor’s experience: correspondence between sponsored friends and their sponsor. This role supports Unbound’s strategic priorities relative to retention and advocacy, a prerequisite of which is high levels of satisfaction.
This role will define the vision for correspondence strategy, build and execute a roadmap for and champion optimization and innovation of the sponsors’ correspondence experience. They will analyze correspondence and satisfaction data and incorporate diverse input to inform the roadmap. The Product Development Specialist will work with Unbound’s leadership to effectively adopt recommended changes. They will focus on high satisfaction by the sponsor with experience offerings related to correspondence with sponsored friends. Examples include receiving letters and photos, mobile app utilization and the further diversification of correspondence methods.
The position will also be responsible for championing specifically identified, key moment-of-truth journeys that impact the Unbound sponsor experience. Moments of truth are key events most influential to the overall experience. This individual will focus on correspondence sponsors receive and their experience at these critical points in the journey, such as new sponsor onboarding and the end of a relationship with a sponsored friend.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- College degree required or equivalent combination of education and experience.
- Must demonstrate strong verbal and written communication skills
- Requires excellent organizational skills, attention to detail and strong follow-through.
- Requires proven experience in project management.
- Proven capability in collecting and analyzing large volumes of data to provide insight and context for decision-making. Excellent or advanced skills in Excel preferred.
- Excellent interpersonal skills: proven ability to work strategically and effectively with all levels and functional disciplines
- Incumbent should have a professional attitude, be self-motivated, innovative, and able to work independently with little guidance.
- Ability to handle multiple tasks, competing demands and prioritize responsibilities.
Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.
Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].
Support Services Specialist
Unbound is seeking a support services specialist to work in our Child Services department. The support services specialist is an integral, active team member of the department. The candidate should demonstrate a desire to serve families living in poverty. This role embraces the purpose of the organization by working collaboratively with team members and all co-workers at Unbound.
The Support Services Specialist works within a team to assist department managers in providing support to a variety of individuals, teams, and functions. The main focus of support is with reviewing records, campaigns, update requests, verifying photos and photo printing. The purpose of the Support Services Specialist role is to expand overall expertise for Child Services in these areas and to offer regular support to co-workers to accomplish the work of Unbound in a supportive, harmonious team environment.
Qualifications: Associate's degree (A. A.) or equivalent from two-year college or technical school preferably in a related field such as photo printing, printing, photography, art, or, machine shop and six months related experience and/or training in these fields; or equivalent combination of education and experience.
- A belief in Unbound's mission, values and principles
- Strong organizational and interpersonal skills
- Excellent writing and editing skills
- Professional attitude and work habits
- Ability to handle multiple tasks and meet deadlines
- Ability to work independently and on a team
- General office experience
- Strong computer skills in a Windows environment: Word, Excel, Outlook, data entry, spreadsheets and ability to quickly acquire knowledge of Unbound's sponsorship computer system
- Ability to type a minimum of 35 wpm
- Desire to work in service of those living in poverty around the world
Preferred Qualifications: Experience with Associated Press style writing. Bilingual (English/Spanish) verbal and written skills preferred but not required.
Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.
Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].