Employment opportunities

Thank you for your interest in employment at Unbound. Our staff members are co-creators of a dynamic, international sponsorship organization that has been serving children, youth and the aging in developing countries since 1981. If you have a heart for working with families living in poverty, and the experience and skills for any job opening below, we encourage you to apply.


Bilingual Sponsor Support Phone Liaison

Unbound is seeking a bilingual phone liaison for our Sponsor Support department. This position represents Unbound by phone (inbound and outbound), email, mail, and instant messaging. It addresses the concerns and interests of sponsors and donors and nurtures the sponsor experience with Unbound. This position must provide excellent customer service. It serves sponsors and/or donors in both English and Spanish.

Incumbent must have 2+ years of customer service experience, excellent customer service skills and experience with proven results. Incumbent must possess the ability to listen to clients and resolve concerns while maintaining composure and professionalism, excellent organizational skills, and excellent writing skills. The position requires the ability to multitask (talk on the phone and type on the computer at the same time), work on a team and be a team player while working independently, understand and follow through on instructions, type 45 to 50 wpm and have strong computer skills in a Windows environment. Fluency in English and Spanish required as position requires excellent written and verbal communication skills in both languages.

Qualifications: High school diploma or general education degree (GED) required, 3+ years related experience and/or training, or equivalent combination of education and experience.

Preferred Qualifications: Associates or bachelor’s degree preferred.

Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.

Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].


Financial Analyst

Unbound is seeking a financial analyst. The financial analyst is a member of the finance department and will be responsible for providing financial analysis, reporting and other finance-related functions in support of the Finance Manager and Unbound departments.

The Financial Analyst will assist the Finance Manager in handling the following duties and responsibilities.

  • Budgeting, Forecasting, Analysis and Reporting - Prepare and monitor annual operating budget, prepare multi-year forecast of key operating metrics, prepare analysis and related commentary on financial results, provide reporting of key financial results
  • Treasury Management – includes investments management and cash management. Work with outside investment advisors to ensure compliance with Investment Policy and to monitor and report investment performance.
  • Insurance portfolio – work with outside insurance broker to ensure proper coverage to meet Unbound’s needs and acceptable risk levels.
  • Regulatory reporting – work with outside CPA firm to facilitates preparation and filing of IRS Form 990, work with outside service provider to facilitate preparation and filing of informational returns to meet all state and local requirements.
  • Payroll support – In conjunction with HR department, provide support for processing Unbound payroll on a bi-weekly basis.
  • Employee credit cards - Administer Unbound’s employee credit card programs
  • Finance team support – Provide support to the Accounting and Financial Audit teams in areas such as preparing documentation for annual audit, approving money transactions, and other items as assigned.
  • Support Unbound departments related to financial matters – As assigned by the Finance Manager, respond to analysis/report requests from other departments and outside interests (e.g. Chronicle of Philanthropy, Better Business Bureau, Forbes Magazine, etc.).

Qualifications: Bachelor’s degree in Business Administration with emphasis in Accounting or equivalent combination of education and experience.

  • Strong problem solving and analytical skills.
  • Understanding of accounting principles; CPA designation is a plus.
  • Proficiency in use of various accounting software packages.
  • Excellent written and oral communication skills.
  • Strong organizational and interpersonal skills.
  • Professional attitude and work habits.
  • Desire to work in service of the poor.
  • Intermediate to advanced computer skills in a Windows environment: Excel, Word, Access, Outlook. Dynamics, and FRX Crystal Reports.

Preferred qualifications: CPA designation preferred.

Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.

Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].


Sponsor Support Phone Liaison

Unbound is seeking a phone liaison for our Sponsor Support department. This position represents Unbound by phone (inbound and outbound), email, mail, and instant messaging. It addresses the concerns and interests of sponsors and donors and nurtures the sponsor experience with Unbound. This position must provide excellent customer service.

Candidate must have 3+ years of customer service experience, excellent customer service skills and experience with proven results. Incumbent must possess the ability to listen to clients and resolve concerns while maintaining composure and professionalism, excellent organizational skills, and excellent writing skills. The position requires the ability to multitask (talk on the phone and type on the computer at the same time), work on a team and be a team player while working independently, understand and follow through on instructions, type 45 to 50 wpm and have strong computer skills in a Windows environment..

Qualifications: High school diploma or general education degree (GED) required, 3+ years related experience and/or training, or equivalent combination of education and experience.

Preferred Qualifications: College degree preferred. Bilingual in English and Spanish preferred.

Salary and benefits: Salary DOE. Excellent benefit package: Health, Dental, Life, AD&D, STD, LTD and 403(b) with generous paid-time-off allotment.

Submit cover letter, resume AND salary requirements to: Unbound HR, 1 Elmwood Ave., Kansas City, KS 66103; fax 913.384.2211; or e-mail in Word or PDF format to [email protected].